The payment reality of agency management
An agency sits in the middle of two payment flows that rarely share a system: money coming in from clients, and money going out to the freelancers, vendors and talent who actually deliver the work. Run separately, neither side shows the agency what it's actually keeping on a given client or project until someone reconciles both by hand at month end.
That reconciliation gap is where margin visibility disappears. An agency billing several clients while paying dozens of freelancers across different countries and currencies can close a project profitably or not and not know which until well after the fact, because the two ledgers were built separately and were never meant to sit side by side.
Margin per client shouldn't need a spreadsheet at month end. It shouldn't need one at all.
How CyberPay helps
Four capabilities, built around the gap between client billing and contributor payout that costs an agency margin visibility exactly when it matters most. Each capability closes a specific gap between what a client pays and what a contributor is owed for delivering the work.
Client pay-ins across methods and markets
Clients pay through the cards and local methods their own market uses, collected on one platform regardless of how many clients or markets the agency serves.
Worldwide payouts to freelancers, vendors and talent
Payouts sent to freelancers, vendors and talent in their own market and currency, on the same integration used to collect from clients.
Unified reconciliation with margin visible per client
Client revenue and delivery cost reconcile together, so margin per client and per project is visible directly, not calculated after the fact from two spreadsheets.
Multi-currency
Client billing and contributor payout each run in the currency that fits, without a manual conversion step between them that eats into margin.
Methods and markets
Agencies typically collect from a smaller number of clients and pay out to a much larger, more distributed set of contributors:
- Cards and local methods — for client billing, by client market.
- Worldwide contributor payouts — to freelancers, vendors and talent, in their own currency.
- Per-client, per-project reconciliation — margin visible directly, without a manual step.
- Multi-currency — client billing and contributor payout each run in whatever currency fits.
CyberPay covers 73 markets across 6 regions — see the full coverage map.
Client pay-ins and contributor payouts reconcile on one platform, whichever markets either side sits in, so margin is a number you can see, not one you have to build each month.
Integration
An agency can collect client payments through the Hosted Cashier, or call the Direct API to keep billing inside its own client portal. Client pay-ins and contributor payouts run on the same integration, with Query-Transactions and Refunds keeping both sides reconciled. Build against the sandbox before moving clients to live.
Use cases
Three ways agencies use CyberPay to keep client billing and contributor payout on one platform, with margin visible by client rather than reconstructed at month end. Each agency type collects and pays out differently, but all three need margin visible without a manual reconciliation step.
A media buying agency paying publishers
An agency buying media on behalf of clients collects client budgets and pays publishers out across markets, with both sides reconciled so the margin on each campaign is visible directly rather than calculated after the invoice is settled.
A creative agency paying freelancers
A creative agency running a distributed freelancer roster pays each contributor in their own market and currency, on the same platform used to bill clients, without a separate payout process to manage.
A talent or management agency paying talent
A talent agency collects client fees and pays talent out on a schedule, with per-client margin visible without a separate reconciliation step at the end of each cycle.
Frequently asked questions
What client payment methods do you support?
Cards and the local methods each client's market uses, collected on one platform regardless of how many clients or markets you bill.
What's your payout coverage for freelancers and vendors?
Payouts reach freelancers, vendors and talent across 73 markets in six regions — see the full coverage map. Payout schedules can be set per contributor, matching how each freelancer or vendor prefers to be paid.
How does reconciliation work across clients and projects?
Client revenue and contributor payout reconcile together, so margin per client and per project is visible directly rather than calculated separately.
What currencies do you support?
Client billing and contributor payout can each run in the currency that fits, without a manual conversion step between them. Currency handling is configured per client and per contributor at onboarding.
What does onboarding involve?
Talk to us about your client markets and your contributor markets — coverage and payout routes are set up for both sides of the flow.
Ready to see margin by client?
One integration for client pay-ins, worldwide contributor payouts, and reconciliation with margin visible per client.